At Max’s Store, we’re passionate and committed to making sure you’re satisfied with your Juventus gear. If you’re not fully happy with your order, we’re here to help.
🛍️ Returns
We accept returns within 14 days of delivery under the following conditions:
- The item must be unworn, unwashed, and in original condition with tags and packaging
- Proof of purchase is required (order number or receipt)
- Items must be returned in a resellable condition
❌ We do not accept returns on:
- Kits with custom printing (e.g. player names, numbers, or personal customization)
- Worn, damaged, or altered items
- Sale or clearance items
💸 Refunds
Once your return is received and inspected, we will notify you of the status. If approved:
- Refunds are processed to your original payment method
- Please allow 5–10 business days for the amount to reflect in your account
🔄 Exchanges
We only offer exchanges for incorrect sizes or defective items. To request an exchange, please contact us within 7 days of receiving your order.
🚚 Return Shipping
- Return shipping costs are the responsibility of the customer unless the item is incorrect or damaged
- We recommend using a tracked shipping service
📩 How to Start a Return
Email us at: maxstatmanbiz@gmail.com
Include:
- Your order number
- Reason for return or exchange
- A clear photo (if the item is damaged or incorrect)
By placing an order with Max’s Store, you agree to the terms of this policy.