Refund and Return Policy

At Max’s Store, we’re passionate and committed to making sure you’re satisfied with your Juventus gear. If you’re not fully happy with your order, we’re here to help.

🛍️ Returns

We accept returns within 14 days of delivery under the following conditions:

• The item must be unworn, unwashed, and in original condition with tags and packaging
• Proof of purchase is required (order number or receipt)
• Items must be returned in a resellable condition

❌ We do not accept returns on:

• Kits with custom printing (e.g. player names, numbers, or personal customization)
• Worn, damaged, or altered items
• Sale or clearance items

💸 Refunds

Once your return is received and inspected, we will notify you of the status. If approved:

• Refunds are processed to your original payment method
• Please allow 5–10 business days for the amount to reflect in your account

🔄 Exchanges

We only offer exchanges for incorrect sizes or defective items. To request an exchange, please contact us within 7 days of receiving your order.

🚚 Return Shipping

• Return shipping costs are the responsibility of the customer unless the item is incorrect or damaged
• We recommend using a tracked shipping service

📩 How to Start a Return

Email us at: aimethierry4@gmail.com

Include:

• Your order number
• Reason for return or exchange
• A clear photo (if the item is damaged or incorrect)

By placing an order with Max’s Store, you agree to the terms of this policy.